Forever21 Dissapointment

I'm real dissapointed in forever21. I ordered a bunch of jewelry from forever21 for the first time and I think it will be my last. Most all the stuff I ordered was broken or missing something. I asked them to replace it and they told me to take it to a store, (I was expecting them to just send me replacements because I have recieved such great service from other places,) but forever21 kinda sucks!